propose_resolution
shallowio.deskcrew/support · Verify this server
Submit a proposed resolution for an existing support ticket as a DRAFT for human approval: it is queued for a human agent to review and is NOT sent to the customer and does NOT close the ticket. Reach for this once you have diagnosed a ticket and have a concrete, customer-ready answer or fix to suggest. The ticket is looked up by id within the authenticated tenant; if no matching ticket exists the call is refused. Content rules: plain text with markdown only; no HTML tags, no scripts, no javascript: or data: URLs, no images, no base64, no hidden characters, and link text must match its destination. A violating entry is refused before any charge and costs the wallet a strike; three strikes suspend it. [price: $0.06]
1 trials · measured 2 days ago
propose_resolution scores 100.0/100 on Vouch's measured behaviour index, from 1 real invocation trials against io.deskcrew/support, measured 6 Oct 2026 under methodology v0.2.0. Every measured component scored 100.
Component breakdown
| Component | Weight | Value |
|---|---|---|
| Reliability | 35% | not applicable |
| Schema integrity | 25% | 100.0 |
| Failure behaviour | 15% | not applicable |
| Latency | 15% | not applicable |
| Concurrency | 10% | not applicable |
Tool details
- Transport
- remote
- Credential class
- self-provisionable
- Input schema
- not declared
- Output schema
- not declared
- Side-effect classification
- unclassified
Score history
| Day | Score | Tier | Methodology |
|---|---|---|---|
| 2026-10-06 | 100.0 | shallow | v0.2.0 |
Probe evidence
| Probe | Outcomes |
|---|---|
| schema_integrity | pass: 1 |
Raw request/response logs are not archived yet — the outcome counts above are drawn directly from every recorded trial.
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