start_email_demo

eu.infinivoai/front-desk · Verify this server

Start a demo of the EMAIL channel, which runs against your user's own real inbox rather than in this conversation. Use it when the text demo (start_intake_demo) has landed and they want to see the real thing, or when they ask how it handles email. How it works: this returns an address and a reference code. Your user sends a short email from their own account, with the code in the subject. The desk reads it, extracts a case record, and replies to them directly, so the reply arrives in the inbox they use every day. Poll check_email_demo until it reports stage "sent". Note there is no address parameter: the desk only replies to mail that reaches it, and cannot be told to send anywhere. Your user has to send the first message themselves.