handoffs.agency

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Authenticated — submit an agency engagement enquiry on behalf of the caller for a founder-led discovery call. Persists an AgencyHandoff row routed to the agency inbox; the user is contacted by the team for a scoped proposal. Engagement scopes: workflow sprint (rapid agentic workflow implementation), proof-of-concept (validate a specific agent design in a bounded timeframe), pilot support (co-design and validate a production-ready pilot), advisory (ongoing architectural guidance across a product team). WHEN TO CALL: the user has identified a paid hands-on expert engagement need beyond self-service learning, and explicitly asks to talk to the team or book a discovery call. ALWAYS confirm with the user before firing — this creates a sales-visible record. WHEN NOT TO CALL: for free training / partnerships discussion (use handoffs.partnership); for support / billing / access (use handoffs.operator); proactively or as a sales push. BEHAVIOR: write-only, single insert, side-effecting. Auth: Bearer <token> (Firebase ID token, any plan). UK/EU residency. Response confirms the ticket id + scope so the user can reference it.