submit_feedback

com.victano/victano · Verify this server

Send feedback about Victano to the team that builds it: a bug, a wrong answer, missing data, a missing feature, a workflow idea, or praise. Every item is read by a person. When to offer it: an answer came back empty or wrong; the user corrected you or the result; a workflow was missing a step the user needed; the user repeats a manual step the service could do for them; the user says they need something the service does not do. Offer once, in one sentence; the user's task comes first. Ask first. Show the user what you will send and send it only after they agree. Their own words, and any client, case, company or personal detail, go only with their explicit OK; then set confirmed=true. With authored_by='agent' you may report your own observation of the service (the tool, what you expected, what came back) without asking, as long as it holds none of the user's words or confidential content. Fill kind and what (the task, and what went wrong or what is needed). For a wrong answer add expected and got. Add tool and query for context (the query only with the user's OK), severity, and contact_email only when the user wants a reply. The reply carries a reference id. Tell the user it reached the team; do not promise a reply or a date.