gap_reply

com.lucernanoetica/lucerna · Verify this server

ANSWER ON YOUR TICKET — and, when it is `pending`, CLOSE IT OR SEND IT BACK. `verdict: "fixed"` means you ran the `verify` line from gap_check and it works: the ticket closes stamped as confirmed by the reporter. `verdict: "still_broken"` means you ran it and it does not: the ticket goes straight back onto the queue, red, with your sentence as the reason it bounced — no re-filing, and that line is the most useful one on the whole list, because it says a fix we believed in did not hold. A verdict only applies to a `pending` ticket: nothing else is waiting on your answer, and on an open or closed one your message lands in the thread for a person to read instead. Leave `verdict` off to just add to the ticket. `still_broken` needs the sentence — say WHAT is still wrong, or it goes back to a queue with nothing to act on. Same rule as filing: describe the capability, never the person, and never paste your human's brief.