diagnose_process

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Diagnose a single existing business process from operational evidence and return the intervention, modelled net EUR saving, efficiency gain, verdict and confidence. CALL THIS when the user can describe a process already running, including volume, touch time, waiting, hand-offs, rework, automation and cost. instances_per_year × fte_hours_per_instance × loaded_hourly_rate_eur builds the labour baseline, direct_spend_eur adds the non-labour baseline, and readiness caps the saving that the organisation can realise. The friction signals select the intervention: low automation points to Automate, many hand-offs or wait to Consolidate & re-sequence, rework to Quality controls, low-volume heavy work to Eliminate / insource. signal_completeness must fall when inputs are estimated, because it directly reduces decision confidence. Use score_initiative for a proposed AI investment and infer_readiness when the question is the organisation’s change capacity. Effectiveness bands are benchmark-cited and figures are directional, not audited. Pure deterministic calculation — no network, auth, or side effects.