manage_tickets

io.flexyield/gateway · Verify this server

Your support tickets with FlexYield. action='create' (subject, message, optional request_id of the failing call, optional category) opens a ticket with the call's evidence attached; action='list' (optional status); action='get' (reference); action='reply' (reference, message, optional resolve/reopen). Use it when a call was refused or failed and the doorway said to file it, or to follow up. Not for reading what an error code means (use explain_error first) and not for product ideas (use manage_feedback). Returns JSON: create/reply → reference, subject, status, category, priority, channel, created_at, last_activity_at, url; list → tickets; get → the same plus messages, evidence, suggested_paths. Needs your API key.