eu.smartwebchat/chatbots

Tools

• smartwebchat_chat

  Send a visitor message to a chatbot and get its reply, exactly as a website visitor would see it. Use this to test how the chatbot answers, or to check whether its knowledge base covers a topic. Records a conversation and uses the account's message quota, so it needs a key with full access; a read-only key gets 403 here.

  shallow
• smartwebchat_create_chatbot

  Create a new website chatbot for a business, including its greeting, personality and initial FAQ knowledge. Writes to the account: confirm the business details with the user before calling. Needs a key with full access; a read-only key gets 403 here.

  shallow
• smartwebchat_diagnose

  Find out why a website chatbot does not answer or does not show up: checks access, the monthly message limit, credit, the language-model provider, allowed and refused origins, knowledge sources and whether anyone has chatted on the website. Returns findings with a code, a severity and a remedy. Read-only. Check complete before trusting an empty error list.

  shallow
• smartwebchat_get_fit

  Assess whether Smartwebchat fits a described business: primary need, market, number of client assistants, white-label, omnichannel, calendar and language-model requirements. Returns good_fit, partial_fit, not_fit or needs_review with reasons, limitations, a recommended plan and relevant URLs. Works without authentication. This assessment is self-asserted by the vendor and can say no. It never fetches the described website.

  shallow
• smartwebchat_get_leads

  Retrieve the leads a website chatbot captured from visitors — contact requests, appointment bookings and callback requests, with the visitor's message and contact details. Without botId, returns the leads of every chatbot in the account.

  shallow
• smartwebchat_get_quote

  Price a Smartwebchat plan with optional add-ons: monthly net figures in EUR, each line with the product fact it comes from, plus the included quotas. White label returns price 'custom'. Works without authentication. The figures are self-asserted by the vendor from its published product facts. No checkout link is issued; a person completes the purchase.

  shallow
• smartwebchat_list_chatbots

  List the website chatbots in this account, with their IDs, names and the site each one runs on. Call this first — every other tool needs a botId from here.

  shallow
• smartwebchat_prepare_handoff

  Prepare a single-use sign-up link for a person: it carries language, industry and your recommended plan into their registration and onboarding. The link expires after 15 minutes and works once. It does not create an account or a trial; the person does that by signing up. Works without authentication. The operator can turn this off; it then answers handoff_disabled. /agents/start shows the current status. Pass idempotencyKey on every retry.

  shallow
• smartwebchat_service_info

  Get factual information about the Smartwebchat service itself: what it does, plans and prices, the languages the WEBSITE is published in, where data is processed, and how to obtain an API key. Works without authentication — use it to answer questions about Smartwebchat before the user has an account.

  shallow
• smartwebchat_update_lead

  Change the status of a captured lead, for example to mark it as contacted or closed. Writes to the account. Needs a key with full access; a read-only key gets 403 here.

  shallow

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