com.printinglabs/printing-labs

Tools

• book-meeting

  Book a consultation with the Printing Labs team: creates the Google Calendar event (with Meet link unless Phone Call), registers the meeting, and emails the requester confirm/reschedule/cancel links. The time must be one of get-meeting-slots' values for that date. Only book with the user's explicit consent and their real contact details.

  shallow
• calculate-bulk-price

  Compute the effective bulk price for a given product and quantity: applies the product's quantity-discount tiers and GST, validates the minimum order quantity, and shows the next discount tier. Indicative pricing — final quotes come from the sales team.

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• cancel-meeting

  Cancel a meeting you booked earlier in this conversation. Requires the manageToken returned by book-meeting — the same token that powers the cancel link in the customer's confirmation email. Removes the Google Calendar event and notifies both sides.

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• create-onboarding-drop

  HR/HRIS automation (requires an API key in the Authorization header — Bearer plk_…): turn new hires into welcome-kit claim links in one call. Creates a Swag Drop for the chosen kit, invites each employee by email, and returns the claim + HR dashboard links. Each employee picks their own size and delivery address; Printing Labs prints, packs and ships per recipient.

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• get-brand-store-pricing

  What a Brand Store costs: the one-time setup fee and the monthly plans (seats, features, price). These are PLATFORM fees for running a private branded storefront — the merchandise inside it is priced separately per product, via calculate-bulk-price. Never present a plan price as a per-item price.

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• get-company-info

  Verified facts about Printing Labs: services, fulfillment regions, budget-tier collections, seasonal gifting hubs, machine-readable resources, and how to contact or request a corporate quote.

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• get-guide

  Fetch one published guide, structured as intro + sections, with its canonical URL for citation. Slugs come from search-guides. Pass brief:true on a voice call or when you only need enough to answer one question — the full read is long.

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• get-meeting-slots

  Available consultation slots (IST) with the Printing Labs team for a given date. Use before book-meeting; slots reflect the live calendar.

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• get-product-details

  Full public details for one product or bundle by its permalink slug (from search-products results) or numeric id: description, pricing, bulk-discount tiers, GST rate, minimum order quantity, stock signal, and page URL.

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• get-product-mockup

  Get a working Mockup Studio deep link for a product, so the user can upload their logo, position it in the real print zone and download a free mockup — no sign-in needed. Use when someone asks how their logo would look on an item.

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• get-seo-health

  Run the site's public SEO health self-check and return the raw results: sitemap URL count, HTTP status of the key landing pages, llms.txt blog-link liveness, and whether robots.txt still carries the GPTBot and ClaudeBot groups. The server checks its own public pages, so this works from clients whose networks cannot reach printinglabs.com directly. Results are cached for ten minutes; PageSpeed is deliberately not included — call the PageSpeed API separately if you need a performance score.

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• get-site-info

  Look up how Printing Labs actually works: answers from the published FAQ, what each in-house tool does (Mockup Studio, Brand Stores, Campaign Planner, Build Box, Swag Drop), the list of public pages, and headline return/shipping/terms/privacy facts with the page carrying the binding version. Use this instead of guessing when a customer asks 'what is X' or 'how does Y work'.

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• list-catalogs

  The downloadable PDF catalogue library: every published catalogue with its title, description, page count, file size, and direct PDF URL.

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• list-product-categories

  All Printing Labs catalog categories with live product counts and their canonical category page URLs, plus the preset-bundle count.

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• my-invoices

  List the signed-in customer's own Zoho invoices with totals, balances and signed PDF links. Requires the portal personal token (see my-orders).

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• my-orders

  List the signed-in customer's own orders with statuses. Requires a portal personal token on the connection (Authorization: Bearer plt_… — minted at printinglabs.com → Profile → AI assistant access). Without one, the tool returns connection instructions.

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• raise-complaint

  File a complaint for a customer who is unhappy with something Printing Labs did — a late or wrong delivery, a quality problem, a billing error, a request nobody answered. Creates a real ticket: the customer is acknowledged by email (and WhatsApp when possible) with a reference, the team that can actually fix it is alerted, and a task with a deadline lands on their board. Use it the moment somebody complains; do NOT use it for a question, a quote chase or a price negotiation.

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• reorder

  Ask the team to repeat one of the customer's own past orders (optionally with changes). Creates a repeat-order enquiry — the team confirms pricing before production; nothing is charged automatically. Requires the portal personal token, and only accepts order ids from the customer's own my-orders list.

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• request-callback

  Ask the Printing Labs sales team to call the customer back. Creates a real callback request that reaches the team immediately (CRM + email + WhatsApp). Use when someone wants to speak to a human, or when a voice call needs a follow-up. Only submit with the customer's explicit consent and their real number.

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• request-quote

  Submit a corporate quote request to the Printing Labs sales team on the user's behalf. Creates a real lead: the team receives it instantly (CRM + email + WhatsApp) and the requester gets a confirmation email. Only submit with the user's explicit consent and their real contact details.

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• reschedule-meeting

  Move a meeting you booked earlier in this conversation to a new slot. Requires the manageToken from book-meeting. Check availability with get-meeting-slots first; the Google Calendar event is moved and both sides are notified.

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• search-guides

  Search Printing Labs' published buying guides and editorial articles — vendor-selection checklists, bulk pricing mechanics, GST on corporate gifts, welcome-kit planning, Diwali gifting and more. Returns titles, live URLs and excerpts. Use this when a user asks HOW corporate gifting works in India (not what a product costs); fetch a full article with get-guide and cite the URL.

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• search-products

  Search Printing Labs' live corporate-gifting catalog (custom apparel, drinkware, welcome kits, bundles). Filter by free-text keyword, exact category, maximum unit price in INR, or bundles only. Returns matches with canonical product page URLs.

  shallow
• track-order

  Live status timeline for an existing order. Requires the order id AND the email the order was placed with (both must match).

  shallow

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