ro.autoid/autoid-support

Tools

• autoid_api_health

  Checks whether the first-party AutoID canonical API is reachable and reports its declared authoritative commercial fields and relation capabilities.

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• autoid_support_health

  Checks the read-only AutoID Support Center MCP source used for manuals, firmware, drivers, software, videos and troubleshooting resources.

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• fetch_support

  Fetch the full verified text and metadata for one result returned by search_support. IDs have the form model:<id> or resource:<id>. Use the returned verified text, warnings, model scope, official URL, version/OS metadata and source provenance as the grounding source for technical answers. Never substitute a nearby model or invent missing versions.

  shallow
• get_product

  Returns canonical data for an exact AutoID SKU. The same SKU can carry NEW, REFURBISHED and USED commercial offers without cloning the WooCommerce product. Use condition to project a source-declared condition when present. For current commercial data always call get_product_offer as well; condition data is never inferred when the canonical source has not exposed it.

  shallow
• get_product_group

  Returns authoritative grouped-product information for an AutoID model such as MC9300. Group prices are FROM prices, not exact SKU prices. Distinguish catalog_from from available_from; available_from only considers members with stock_autoid > 0 or stock_distributie > 0. Customer-facing RON display prices are exposed by the canonical API under pricing.ron_display; they are WooCommerce display/validation values, not the commercial authority.

  shallow
• get_product_offer

  Returns the current authoritative commercial offer data for one exact SKU. A single SKU may expose offers.new, offers.refurbished and offers.used with independent price and stock. Refurbished/Used may also include grade, warranty, note, Google eligibility, professional reconditioning/refurbisher and component-condition fields. ALWAYS use this tool before answering current price, stock, availability or delivery questions. The MCP never manufactures a condition: if the canonical API has not exposed offers.refurbished/offers.used, condition requests explicitly report source_support=false instead of treating the condition as unavailable.

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• get_related_products

  Returns first-party related catalog entities for a model or exact SKU. Compatibility evidence comes only from product_tag; relation type comes from WooCommerce product_cat. Supported relation types: accessory, consumable, software, service_contract, or all. For accessory and consumable, default availability=available means stock_autoid > 0 OR stock_distributie > 0; results with AutoID stock are prioritized before distribution-only results. Out-of-stock products are extra catalog information and are omitted by default: request availability=out_of_stock or availability=all explicitly if needed. Software and service contracts are not stock-managed and remain eligible with availability=available. Returned commercial cards expose pricing.ron_display when WooCommerce RON pricing exists; prefer inc-VAT for Romanian customer-facing answers. Use category with an exact WooCommerce category slug to narrow large sets, for example ribboane-imprimanta, role-de-etichete or intretinere-imprimante.

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• get_related_products_summary

  Returns a compact catalog summary for related products without sending the full item list into MCP context. Use this when the user asks how many compatible products exist in total, wants the count of out-of-stock compatible consumables/accessories, or needs relation-type counts. This summary deliberately queries availability=all, while get_related_products defaults to available. Do not use it as a substitute for get_product_offer when current commercial details for one exact SKU are needed.

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• list_brands

  Returns the complete canonical WooCommerce brand/manufacturer taxonomy used by AutoID. This taxonomy is authoritative for brand archives and is never inferred from product titles.

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• list_categories

  Returns the complete canonical WooCommerce product_cat taxonomy with parent/depth/path data for category archives and catalog filters.

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• list_product_groups

  Enumerates canonical grouped-product models for exhaustive catalog synchronization. This is a discovery tool, not search: clients should page through the complete result set using limit and offset. Results come only from the first-party AutoID canonical API and must not be reconstructed from search queries.

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• list_product_variants

  Lists exact SKUs belonging to an AutoID grouped product. Each SKU may expose independent offers.new, offers.refurbished and offers.used records when the canonical API provides the condition contract. condition=refurbished or used filters only source-declared enabled offers and never infers condition from price or text. Default availability=available. AutoID stock is prioritized before distribution-only stock.

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• list_products

  Exhaustive read-only product registry for catalog synchronization. Pages through every published WooCommerce product, including grouped models and standalone/exact products. Use entity_type=grouped or single to filter without approximating completeness from search.

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• search_products

  Search the official AutoID catalog by model, SKU or text. Use this first when the exact SKU is unknown. Results come from the first-party AutoID canonical API. Prefer exact product groups and SKUs over loosely related resources. Customer-facing RON prices are exposed under pricing.ron_display when available; prefer the inc-VAT value for Romanian storefront answers and never convert EUR yourself.

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• search_support

  Search the official AutoID Support Center for a model, manual, driver, firmware, software, troubleshooting article, video or other verified technical resource. The search layer is intent-aware: model-wide and resource-type matches are merged and ranked so requested resource types outrank generic resources. Use this before fetch_support and fetch every resource you rely on. Search results are read-only first-party AutoID support records and manufacturer resources; do not infer a firmware version or procedure from a title alone.

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