com.xonark/dental-gateway

Tools

• abandon_xona_booking

  Release the held time and drop the patient's details when the patient no longer wants it, at any step before it is booked. It never cancels a booked appointment. Calling again returns the same result.

  shallow
• answer_dental_practice_question

  Answer a bounded factual question from the selected practices' evidence. Unknown is returned explicitly; missing data is never inferred as no.

  shallow
• change_xona_appointment

  Move or cancel one of the patient's appointments. Xona texts the patient a link to a page that shows the exact change. When they press its button (or type the code from the text on book.xonark.com/code) the practice's schedule changes, or, at a practice that confirms changes itself, the practice receives the request. Calling again with the same arguments returns the result, read live from the practice's schedule.

  shallow
• choose_public_booking_time

  For a public_provider_booking action: keeps one time from list_public_booking_slots and returns continue_url, Xona's page where the patient enters their own details and presses Book. Xona then books that time in the clinic's own scheduler. It takes the action and the time only; the page collects the patient's details.

  shallow
• confirm_dental_request

  Send the started request to the clinic after the patient reads back their code and agrees to consent_text. The outcome is a delivered, held or failed request, never a confirmed booking. Calling again with the same action_id returns the same outcome and sends nothing.

  shallow
• confirm_xona_booking

  Get the result once the patient has tapped the text link and pressed Book this appointment. Before that it returns waiting_for_patient and books nothing. Xona finds an existing patient itself; when it cannot tell, it returns the practice's booking page instead of guessing. If the booking stopped before it was written, the first call tries it once more. Calling again returns the same outcome.

  shallow
• get_canadian_dental_practice

  Get one public dental practice profile, fact evidence, citations, and current public actions.

  shallow
• get_dental_action_status

  Read the exact outcome of an expiring dental action. Handoff, request, and confirmed booking outcomes remain distinct.

  shallow
• hold_xona_booking_slot

  Hold one open time and text the patient a link to it. Before calling, ask the patient for every detail in this conversation (never from memory or another chat), read the time and the details back, and get a yes. The patient books by tapping the link in the text and pressing Book this appointment; this call books nothing.

  shallow
• list_dental_practice_actions

  List current public booking, request, form, call, and website actions for a dental practice in preference order.

  shallow
• list_public_booking_services

  Read services from a clinic's already-prepared supported public booking widget. Provider locators remain server-owned.

  shallow
• list_public_booking_slots

  Read public availability from a supported clinic widget for one service and UTC window. This does not hold or book a slot.

  shallow
• list_xona_appointments

  Read the named patient's upcoming appointments at the practice, live from its schedule, after the patient tapped the text link. Works with the action_id of a booking made in this conversation (for 30 minutes after the tap, and for that appointment until its day) or of start_xona_appointment_access. Before the tap it says it is still waiting.

  shallow
• list_xona_booking_services

  List the services a practice that connected its schedule to Xona books online. Use it where list_dental_practice_actions marks the Xona booking route as completes_in_conversation.

  shallow
• list_xona_booking_slots

  List open times at a connected practice for one service between date_from and date_to (inclusive, at most 8 weeks out). Returns the closest ten to preferred_time (else a balanced spread) plus the earliest open time, with a reason when empty. Each slot has a slot_fingerprint and date for hold_xona_booking_slot. Nothing is held.

  shallow
• list_xona_reschedule_times

  List open times one of the patient's appointments can move to, for its own service and provider, between date_from and date_to. appointment_ref comes from list_xona_appointments.

  shallow
• prepare_dental_practice_action

  Prepare an expiring, attributed dental action and return a visible patient review URL. This does not submit patient data or claim a booking.

  shallow
• search_canadian_dentists

  Search evidence-backed public profiles in the Canadian dental directory by name or place, and filter by a service, a language, published weekend or evening hours, and a booking route you can use now. Each row says which published fact matched and when it was read. No login or clinic membership is required.

  shallow
• start_dental_request

  Start an appointment request that Xona emails to the selected clinic, without leaving the conversation. Xona emails the patient a code to confirm their address; nothing reaches the clinic yet. Use it where list_dental_practice_actions marks xona_email_appointment_request as completes_in_conversation.

  shallow
• start_xona_appointment_access

  Text a patient one link to see, move or cancel the appointments they already have at a practice connected to Xona, for a conversation with no booking action_id that still works. If the mobile number, name and date of birth match a patient there, Xona texts them the link; after they tap it and press Show my appointments, list_xona_appointments reads their appointments. The answer is the same whether or not the details match.

  shallow

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