com.nadveo/service-booking

Tools

• book_appointment

  At the company chosen from find_companies (pass its `company`). Books the visit at a free time from check_availability. Only after the client confirmed the service, the time, the address and the price. The company messages the client (WhatsApp, or e-mail when given). Returns the request number and a token for get_request_status / cancel_request. Repeating the same call (same idempotency_key or the same data) returns the same booking.

  shallow
• cancel_request

  At the company chosen from find_companies (pass its `company`). Cancels the booking (only when the client asked to). Needs the token from book_appointment.

  shallow
• check_availability

  At the company chosen from find_companies (pass its `company`). Free start times for the service (with these answers and units — they set how long the work takes) over the next days, from tomorrow. Each time has a slot_id for book_appointment. Times are the company's local time.

  shallow
• company_info

  At the company chosen from find_companies (pass its `company`). The company: name, country and city, currency, languages, contacts, clients' rating, the districts it serves (main: fast arrival; secondary: next day or a call-out fee), today's date in its time zone and its booking page.

  shallow
• diagnose

  At the company chosen from find_companies (pass its `company`). A preliminary hint by the air conditioner's brand and the error code on its display: the probable cause (a breakdown type) and the company's starting price for it. It is not a diagnosis. Before giving it, tell the client it is an automatic hint, that the technician confirms the cause and the final price on site, and get their agreement — then pass client_accepted_disclaimer: true (also to book_appointment with the diagnosis). Brands: daikin, mitsubishi_electric, lg, samsung, gree, midea, panasonic, carrier, haier, tcl, other.

  shallow
• find_companies

  Service companies in the Nadveo catalog, filtered by country (ISO code, e.g. AE), city, district, service and name, best first. Each has its districts (main: fast arrival; secondary: next day or a call-out fee), "from" prices, the next free day and clients' rating.

  shallow
• get_quote

  At the company chosen from find_companies (pass its `company`). Checks the client's answers and gives the price and the duration. If an answer is missing or wrong, "problem" says which question.

  shallow
• get_request_status

  At the company chosen from find_companies (pass its `company`). Where a booking stands: status, time, technician (once assigned), price. Needs the token from book_appointment.

  shallow
• list_services

  At the company chosen from find_companies (pass its `company`). Every service with its starting price, how long it takes, whether it can be booked, and the questions the client answers (they set the price and the time). Questions may depend on an earlier answer (shown_if). "unknown_allowed" means "?" is a valid answer.

  shallow

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